![]() The 48-hour time range starts on the previous day, at 12 AM local time. Search for all messages sent to or from all users in your organization within the past 48 hours. Search for all messages sent to or from all users in your organization during the current day, starting at 12 AM local time. On the Predefined search tab, select an option from the Predefined search menu:.The next time you use ELS, the Predefined search tab will be selected by default. In the Admin console, go to Menu Reporting Email Log Search. You can also narrow your search by adding other search conditions, or by selecting a shorter time range. If you’re looking for a specific message that was sent to many recipients, do a search using the message ID and a specific recipient. To narrow your search, use the message recipient as the only search criteria. You might see this message when using ELS to find a message with a large number of recipients: Your search is too wide to show all the messages. For a large number of messages, ELS results can take up to an hour. The time it takes to get your search results depends on how many messages are returned in the search. So, messages sent to large groups with many recipients can have more than 15,000 log entries. Each message typically has 5–7 log entries per recipient. Log entries for a message show a status for each step of message delivery. Message delivery status isn't available for messages older than 30 days. ELS provides message post-delivery status only.The recipient email address and the message ID are required.You can't search with a Google Group email address. ![]() Limits for messages older than 30 daysĮLS has some limitations when searching for messages older than 30 days: These are some helpful tips for using ELS to find messages. Sent to Google Groups, or to other mailing lists, in your organization.Within a predefined time range, or within a custom date range that you specify.By email address, IP address, or domain.Based on senders or recipients in your organization.You can also check the status of messages after they’re delivered, including information about message labels, message location, whether the message was marked as spam, and if the message was deleted after delivery.ĮLS lets you search for messages with different types of criteria: Searching for messages with ELSĮLS helps you find missing email messages, and troubleshoot why messages weren’t delivered as expected. Learn more about Google Workspace resellers. With ELS, you can search for messages with a predefined search, using default search criteria already defined for you, or a custom search, using your own search criteria.ĮLS isn't available to resellers who manage their customers’ Google Workspace subscriptions. You can optionally download your ELS results to Google Sheets or. You can find all messages, or search for specific messages by sender, date, or message ID. ![]() Use Email Log Search (ELS) to find and review email messages that people in your organization send and receive. If you have a personal Gmail account and need help finding missing Gmail messages, visit Gmail messages are missing. This article is for administrators or other people who manage the email system for their organization, for example their work or school.
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